| Q. I'm getting nervous already and my daughter's wedding is still weeks away. Will I be able to get hold of anyone 'out of hours' if the need arises? |
| A. In the unlikely event that there is no-one in the office just leave a message on our 24-hour answer service and we'll get back to you in minutes. |
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| Q. What happens if there's a last minute change of plan - say the numbers suddenly increase or half the guests belatedly announce that they're vegetarians? |
| A. No problem! We're used to the unexpected and any late changes of plan will be accommodated by us, leaving you with only the weather to worry about! |
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| Q. That's a good point! What happens to the food if we get a sudden heat wave? |
| A. Our food is always transported in special refrigerated vans. We comply with ALL health and hygiene regulations. |
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| Q. My daughter is getting married next year, but we would like to book Moodies now. Will you hold your price? |
| A. Yes. Regardless of how far ahead you book, on the receipt of a small deposit we guarantee to stick to the quoted price. |
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| Q. Should we take out insurance in case someone gets injured? |
| A. No. We have full public liability insurance which is included in our quoted price. Although you might want to take out accidental damage & loss insurance to cover the marquee. |
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| Q. We like your literature but we would still like to see one of your marquees before we make a firm decision. Is this possible? |
| A. Of course. You are very welcome to visit our premises at Liphook, just 'phone to arrange a convenient time. Or if you prefer, visit us on site at a location near you. |
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| Q. One caterer I have spoken to has offered a very cheap job 'for cash'. What is to stop me using him and saving VAT? |
| A. Nothing - but if a firm has so little regard for the law what else will be sacrificed "for a quick buck". Peace of mind counts for a lot and taking risks over such a special day is nearly always a false economy. |
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| Q. We'd like to entertain a lot of guests but we've only got a small kitchen. |
| A. Don't worry - we'll bring one of our mobile kitchens (and park it out of sight!) |
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| Q. In these recessionary times what guarantee have we got that you'll still be trading next year? |
| A. We started the company in 1977 and have been trading very successfully ever since. Even our bank manager is impressed! |
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| Q. I'm convinced! What are your payment terms? |
| A. We ask for a non refundable deposit of £500 on confirmation of the booking and the balance is invoiced to you 7 days before the big day. If you prefer you can even pay on a credit card. |
